Benchmarks

Since 2010, Yorizon has specialized in conducting digital employee experience surveys. Over the years, we have accumulated an extensive database of employee experience data, currently housing insights from over 4.7 million employees worldwide. Our data collection measures various aspects of the digital workplace, offering valuable insights for organizations.

The data can be leveraged for multiple purposes, including:

  1. Informing priorities for IT investments, enhancing IT quality, and guiding IT projects, as well as decisions related to insourcing and outsourcing.
  2. Gaining insights into trends regarding IT user perceptions of their IT organization, allowing for benchmark comparisons with your own organization.
  3. Providing the necessary arguments and evidence for effective communication with IT users, vendors, and sourcing partners.
  4. Supplying arguments and evidence to facilitate discussions with business stakeholders, including CEOs and CFOs.

Our benchmark data encompasses a range of areas critical to the digital workplace experience:

  • Digital Wellbeing
  • Productivity
  • Digital Skills
  • General satisfaction with the digital workplace, further detailed into:
    • Desktop/Laptop
    • Remote access
    • Internet connectivity
    • Printers and copiers
    • Email and calendar systems
    • Service Desk
    • Mobile devices
    • Information and Communication Technology
    • Meeting room technology
    • IT security policy
    • Office Applications
    • Business Applications
    • IT Training courses

All these dimensions are evaluated using a score from 1 to 10. This scoring is derived from a 6-point scale, with weights to be determined later, ensuring a nuanced understanding of each aspect’s performance.

<have to ad some more information about methodology, cultural differences etc.>

Was this article helpful?

Related Articles