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Four Pillars of Digital Wellbeing


In an increasingly digitalized world, where technology permeates every aspect of our lives,  prioritizing digital wellbeing has become imperative for individuals and organizations alike. As we navigate the ever-evolving landscape of digital tools and technologies, it becomes crucial to foster a healthy and balanced relationship with the digital realm. Recognizing this need, organizations are now realizing that promoting digital wellbeing is not only vital for the productivity and happiness of their employees but also for their long-term success. Over the next decades, we can expect digital wellbeing to take center stage as a top priority for organizations worldwide. Within this framework, four pillars emerge as key foundations for fostering digital well-being: digital means, digital skills, digital support, and digital behavior.

Yorizon collaborated with Leiden University to analyze research data on the digital well-being of 487 Dutch individuals aged 18 and older, collected in the first months of this year.

Pillar 1: Digital Means Influence Happiness and Productivity

Having access to reliable and efficient digital tools and technologies is the cornerstone of promoting digital wellbeing. Our research shows that higher satisfaction with digital resources is associated with greater happiness at work and higher productivity. This means that employees who feel comfortable and confident using digital tools and technologies are more likely to enjoy their work and be more productive. The average knowledge worker spends a significant portion of their workday in front of a computer and also dedicates a substantial part of their free time to screens. If the digital resources are not in order, experiencing glitches or being outdated, it leads to frustration, stress, and fatigue.

Pillar 2: Digital Support Makes People Feel grounded and connected

Having access to digital support channels, such as helpdesks, customer service, online forums, or knowledgeable colleagues, can significantly reduce frustration and stress when individuals encounter difficulties or have questions about using digital devices and software. Digital support can enhance individuals’ self-esteem and reduce anxiety or apprehension related to using digital devices or software. And last, but not least connecting with others who can offer guidance and support can have a positive impact on mental health by providing a support network and promoting social interaction.

Pillar 3: Digital Skills, enthusiasm and creativity 

People not only need the resources to work happily and productively, but they also need the right skills. When users understand how to leverage digital devices and software to their advantage, they can harness technology’s potential to enhance productivity, communication, and creativity. This is also what our research confirms. Therefore, investing in training and development programs that focus on digital skills can have a positive impact on the well-being and performance of employees. Even better, giving people time and space to work on their digital skills themselves. Experience shows that individuals make real progress in this area when they are intrinsically motivated and can apply their skills directly in practice. Our research revealed that 63% of the Dutch population would like to improve their digital skills.

Pillar 4: Digital Behavior – Cultivating Healthy Habits for Well-being

Unhealthy digital behavior, such as excessive smartphone, leads to higher levels of stress, reduced concentration, and lower productivity. We also see that individuals who spend a lot of time on their smartphones are more likely to feel fatigued and irritable. Therefore, it is becoming increasingly urgent for people to develop healthy digital habits. Not only to perform better at work or experience more happiness but also to maintain mental health. For instance, we observe that individuals who spend a lot of time on social media and messaging services are more prone to feeling down and anxious. Cultivating healthy digital behavior involves promoting mindful and balanced engagement with digital devices and platforms. Encouraging employees to adopt positive habits, such as setting boundaries, practicing digital detox, and promoting digital wellness initiatives, can significantly contribute to overall well-being and work-life integration.

Prioritizing digital wellbeing is no longer a choice but a necessity for individuals and organizations. By focusing on the four pillars of digital means, digital support, digital skills, and digital behavior, organizations can create a healthier and more productive workplace. Embracing digital well-being initiatives, investing in training programs, and encouraging positive digital habits are essential steps to unlock the full potential of your workforce and ensure long-term success. To help your organization assess its digital wellbeing, we offer tools and services to provide valuable insights into your organization’s current state and highlights areas for improvement. Talk with us: by taking this first step, you can embark on a journey towards a digitally empowered workplace that fosters well-being, productivity, and long-term success.

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