Is NPS Suitable for Measuring Digital Workplace Experience? When it comes to measuring how employees perceive the digital services provided by IT, there are many options available. Traditionally,...
What We’ve Learned from over 60,000 Employee Feedback Responses (2022–2025) 📈 IT Happiness grew, and kept growing The average IT Happiness score rose from 6.99 to 7.46, a 6.8% increase....
Optimizing Digital Onboarding to Reduce Productivity Loss and Financial Impact Introduction The onboarding process for digital equipment and tools is a crucial factor in ensuring a seamless transition for new...
Enhancing IT End-User Experience: Quantifiable Impacts on Productivity and Financial Performance Management Summary Investing in IT end-user experience is not merely a technical decision; it’s a strategic lever for driving productivity,...
Bridging HR and IT: Practical Steps for Improving Exmployee Engagement and Digital Effectiveness Scenarios for HR Management: 1. You are an HR Manager who outsources employee engagement surveys every 2 years using companies...