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AI Integration for Smarter Open-Comment Analysis and Reporting

This is the most efficient way to discover the story behind the feedback!

Understanding employee feedback is crucial for improving internal processes, but analyzing large volumes of open comments can be daunting.

Our dashboard and reporting AI integration helps you efficiently unlock the rich, detailed insights that surveys alone can’t capture. Manually sorting through open comments can lead to missed opportunities, but AI integration enables deeper insights and makes your data more actionable.

But it’s not just about using AI—it’s about using it wisely.

Introducing AI Integration Options

At Yorizon, we offer the option to integrate ChatGPT (our preferred AI model trained with our expertise) or your preferred AI Model or Large Language Models (LLM) directly into your dashboard and reporting.

This transformation allows you to analyze open comments smarter and faster, gaining deeper insights without the heavy lifting.

The Challenge of Open Comments

Open comments are full of genuine employee perspectives, but their volume can overwhelm manual analysis, leading to incomplete or delayed feedback. Without a strategic approach, it’s easy to miss critical insights or act on fragmented information. That’s why AI is essential for efficiently unlocking the full value of your qualitative data.


Read the difference between analysis with AI vs. without AI.

Yorizon’s AI Strategy

Our smart AI approach follows three key steps:

1. Filtering for Value

Not all comments are created equal. To avoid clutter and focus on actionable insights, we filter out short, generic comments, focusing on those that offer meaningful context. This ensures that only valuable insights are considered for decision-making.

2. Categorization and Prioritization

Our AI-powered prompts analyze open comments across multiple criteria—including sentiment, specificity, actionability, quality and more. Every comment receives a 1 to 5 ranking per criterion, allowing us to prioritize what’s most meaningful for your organization. For instance, comments with low sentiment but high relevance and actionability can be flagged for immediate attention. Additionally, our AI tools can identify positive comments that are suitable for ‘Shoutout’ use—perfect for internal motivational purposes. Learn more about how we use shout-outs here.

For more details on this tailored approach, your project manager would be happy to walk you through it.

3. Combining Quantitative and Qualitative Insights

By combining AI-summarized comments with survey data, you get a comprehensive view that’s both actionable and easy to interpret. This combination provides deeper understanding, helping you make informed decisions based on employee sentiment.

The Power of AI: Faster, Deeper Insights

Our AI integration brings significant advantages:

  • For us, it simplifies and speeds up analysis.
  • For you, it allows you to explore data in your dashboard, correlating feedback with satisfaction in real-time, without the manual burden.

Whether you choose ChatGPT or another AI/LLM model, we’ll seamlessly integrate it into your current reporting system. Read more about AI integration options here.

The Human Touch: Why Manual Review Still Matters

While AI accelerates and deepens analysis, we still manually review datasets or specific areas to capture nuances AI may miss. A blend of AI and human review is ideal for large datasets, ensuring no insight is lost.

Conclusion: Why You Shouldn’t Do It Alone

AI analysis may sound straightforward, but effective implementation is key. With our combination of AI and decades of human expertise, we provide a solution tailored to your needs—saving you time while ensuring impactful outcomes.

In the end, the smart use of AI isn’t just about analyzing data; it’s about turning that data into a powerful tool for driving positive change in your organization. By leveraging a well-thought-out approach like ours, you can ensure that you’re getting the most out of your qualitative feedback—efficiently, effectively, and meaningfully.

Interested in AI Integration?

If you’re an existing client and would like to explore how AI integration can benefit your organization, please reach out to our project manager.

Not a client of Yorizon yet? Let us help you get started on your journey to digital happiness and excellence today!

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