Before sending out the IT Happiness Scan invitation, we recommend informing your employees via intranet, internal newsletter, or email that the survey is on its way.
As the survey is facilitated by an external party and does not carry your organization’s branding or logo, employees may be cautious or unsure about its legitimacy.
To ensure high participation and trust, consider including the following in your internal communication:
- Purpose: Clearly state why the IT Happiness Scan is being conducted (e.g., to improve digital tools, IT support, and overall experience).
- Who is behind it: Explain that the survey is carried out by Yorizon, a trusted external partner specializing in employee feedback and digital experience.
- Anonymity & confidentiality: Reassure employees that responses are anonymous and will be used only to improve their digital work environment.
- What to expect: Mention that the survey takes around 5 minutes, may come from an unfamiliar email address, and won’t feature the company logo.
Taking this step helps build trust, increases engagement, and supports a smooth rollout of the survey.
Read “How to introduce the IT Happiness Scan to your team”
Invitation Template
Hi {Name],
We want to make your digital workplace experience better by listening to you. Please participate in the survey below. Your feedback is invaluable to us!
[Insert your unique survey link here]
We are conducting a 5-minute survey to understand your digital experience and IT satisfaction within the organization.
Your input will help us identify areas for improvement and prioritize actions that align with your needs.
Our goal is to enhance the digital tools and services you rely on daily, ensuring they meet your expectations and support your productivity.
Why Participate?
🗣️ Make yourself heard! We are committed to listening to your needs and taking action.
🔧 Make an Impact! Your feedback directly influences the improvements we make.
⏱️ The survey takes just a few minutes to complete. Good time to rest your eyes for a bit!
Start Now! The survey closes on [Deadline Date], so don’t miss your chance to share your feedback.
For more information on the survey, including background details, reports, goals, and the actions we plan to take based on your feedback, please visit our intranet page: [LINK, if available]
What’s Next?
After the survey closes, we will share a summary with you. We are committed to transparency and will keep you informed about the actions we take based on your feedback. Thank you for taking the time to share your insights.
[Insert your unique survey link here]
Best regards,
[Your Team]
Reminder Templates
Subject: We’d love to hear from you – take the IT Happiness Scan
Hi {Name},
Just a quick reminder — our IT Happiness Scan is still open, and your feedback would mean a lot to us!
[Insert your active unique survey link here]
It only takes 5 minutes and helps us improve the digital tools and IT services you rely on every day. Your insights guide our priorities and actions — and ensure your needs are heard.
The scan closes on [Deadline Date], so please take a moment to participate.
Thanks again for helping us shape a better digital experience!
Best regards,
[Your Name / Team Name]
Subject: Help shape your digital experience – deadline approaching!
Hi {Name},
Have you had a chance to complete our IT Happiness Scan yet?
[Insert your active unique survey link here]
We’re eager to hear your thoughts. Your input plays a direct role in improving the tools, services, and support you use every day. It only takes a few minutes — perfect for a short screen break!
⏳ The scan will close on [Deadline Date] – don’t miss your chance to make your voice heard.
Thank you for your time and input — we really appreciate it!
Warm regards,
[Your Name / Team Name]
Subject: Final call – complete the IT Happiness Scan before [Deadline Date]!
Hi {Name},
This is your last chance to take part in our IT Happiness Scan and help shape the future of your digital tools and services.
[Insert your active unique survey link here]
It only takes 5 minutes, and your feedback will directly influence the improvements we make across the organization. Whether it’s support, systems, or applications — we want to know what works and what needs to be better.
⏰ The scan closes on [Deadline Date] — don’t miss the opportunity to share your thoughts.
Thank you for making your voice count!
All the best,
[Your Name / Team Name]
Tip: customize this template to make it recognizable by your end users!