Our surveys are customizable to some extent. Here’s what can and cannot be modified.
Can be modified:
- The order of questions
- The phrasing of questions (“How satisfied are you with:”)
- The topics asked (Service Desk, Business applications, etc.)
- The follow-up improvement areas
- Segmentation questions asked
Cannot be modified:
- The basic structure of a question (our 6-point scale, single vs multiple choice, etc.)
- The smileys
- Making questions mandatory
- Various styling options such as button size or whitespace