Hi there, welcome to the team! 👋
We’re very happy to have you onboard as part of our survey collaboration. This article is part of the New Team Member Onboarding Process, designed to help you quickly find your way and feel confident working with our tools, methods, and colleagues.
Let’s walk through the essentials. Along the way, we’ll point you to deeper resources that you can explore when needed.
💬 Teams: Our Central Hub for Communication
We use Microsoft Teams as our primary environment to communicate, share files, manage survey content, and collaborate on project activities.
🔹 Channels You’ll Be Working In:
- General – overall communication and shared announcements
- Project Management – files related to survey planning, employee lists, texts, and logos
- Reports – where we coordinate and share updates related to dashboards and reporting
If you’re missing access to any of these, just let us know and we’ll get you added.
📝 Survey Basics: Set-Up and Philosophy
You’ll be supporting us with our Employee Survey Program, where we collect feedback about employees’ digital workplace experiences.
We believe in continuous improvement, using feedback loops to help organizations listen to what matters most—what’s working well (Tip) and what can be improved (Top). This ties into our Double Loop Feedback approach and forms the basis of our collaboration with clients.
For a general overview of our philosophy and what the survey is all about, check out:
🔗 What does the survey measure and why does it matter?
📊 Dashboards: Where Feedback Comes to Life
Survey results are visualized in an interactive dashboard that allows clients to explore satisfaction, trends, and benchmarks in real time.
Start here:
👉 Dashboard Access
For more on how the dashboard works and how to use the filters and views:
🔗 Dashboard Tips
📄 Reports
In addition to the dashboard, we offer various report types that summarize key insights. A short overview of our reporting options can be found here:
🔗 Overview of Report Formats
⚙️ Survey Set-Up & Modules
Each project may differ slightly, but the survey is modular and based on key recurring themes. Here’s a deep dive into those modules:
🔗 Survey Modules
We also recommend reading:
🔗 Why it’s important to keep the methodology consistent
⭐ Satisfaction Topics
Want to understand what we measure exactly in terms of satisfaction? Read more about the categories we track and how to interpret them:
🔗 Satisfaction and Subtopics
🔺 Digital Skills, Productivity & the Satisfaction Triangle
We also consider how digital skills, productivity, and satisfaction interconnect.
We’ll soon be publishing an article on this—stay tuned!
🔄 Anything Else?
This article will be updated as we grow and improve our onboarding process. If there’s anything unclear, or if you’d like a personal walkthrough, don’t hesitate to reach out in Teams.
Once again—welcome! We’re excited to work with you.