Plan Your Timeline
☐ Set a start date and deadline for the survey. Note that your unique survey link is available to use 3 months after registration and the survey active 3 weeks after you’ve received your first response.
☐ Include key milestones, such as reminder dates and survey closure.
Communicate Effectively
☐ Announce the survey early and explain why it’s important. Use this template.
☐ Follow up with reminders during the survey period. Use this template.
☐ After the survey closes, share the results and outline actions you’ll take.
Keep It Short and Relevant
☐ Limit the survey to key questions that respect employees’ time.
☐ Align questions with your organization’s culture and goals.
☐ Test the survey internally to ensure clarity and ease of use.
Prepare the IT Happiness Scan
☐ Confirm that the survey design meets the IT Happiness Scan framework.
☐ Ensure the survey covers key topics such as IT satisfaction, support experience, and productivity impact.
☐ Verify that the dashboard and reporting tools are ready for data analysis.
☐ Plan to provide employees with clear results and next steps based on their feedback.
Act on Feedback
☐ Analyze results promptly after the survey closes. Contact our experts if you need assistance.
☐ Share outcomes and planned improvements with employees.
☐ Schedule follow-up surveys to track progress over time. We can help you set up a trend survey.