The IT Happiness Scan is a free, one-time survey designed to help organizations assess their Digital Employee Experience (DEX) by gathering insights from up to 300 employees.
It provides a clear, data-driven snapshot of IT performance and identifies areas for improvement. The outcome is a comprehensive IT Management Report, equipping IT leaders with the insights needed to drive informed decision-making.
What’s Included?
Online Questionnaire
A fully standardized survey designed to measure key aspects of the digital workplace experience, available in six languages:
- English
- German
- Dutch
- French
- Spanish
- Portuguese
Key Survey Details
- Duration: Open for three weeks after first survey response is collected
- Maximum Participants: 300 end-users per company
Deliverables
- IT Management Brief (PDF): A visually engaging document summarizing key findings, trends, and actionable recommendations for IT leaders.
How It Works
Step 1: Request Submission
Organizations interested in the IT Happiness Scan can submit their request, here.
Step 2: Request Review & Approval
To ensure data quality and legitimacy, all requests are reviewed against the following criteria:
- The requester must represent a real organization.
- The organization must use a verified company email address.
- The organization must have at least 100 employees.
Once approved, the requester receives a unique survey link, along with access to an online one-pager and a PDF summary detailing the survey expectations.
Step 3: Survey Implementation
The organization distributes the survey internally, allowing up to 300 employees to provide feedback over a four-week period.
Step 4: Report Delivery
After the survey closes, our team analyzes the data, and within two weeks, the organization receives a detailed IT Management Report.
Total timeframe: 45 days from request approval to report delivery.
What’s Excluded?
To ensure standardization and efficiency, the IT Happiness Scan operates as a fixed-format survey. The following features are not included:
❌ Customization: The survey structure remains standardized and cannot be altered.
❌ Longitudinal Studies: This is a one-time assessment; for recurring surveys, upgrading to the IT Happiness Plus Package is required.
❌ Detailed Consultations: While the report provides insights, in-depth advisory services are not included in the free version.
❌ Additional Languages: The survey is only available in English, German, Dutch, French, Spanish, and Portuguese (unless further languages are added later).
Why Choose the IT Happiness Scan?
✅ No Cost, High Value – Gain actionable IT insights without financial commitment.
✅ Employee-Centric – Understand how IT tools, applications, and support impact your workforce’s productivity and satisfaction.
✅ Quick and Reliable – A fully managed process that delivers clear results in just 45 days.
✅ Data-Driven Decision Making – Use real employee feedback to enhance IT strategies and improve digital experiences.
Get started today! Request your free IT Happiness Scan and unlock the full potential of your IT environment.
About the Questionnaire
The IT Happiness Scan is built on a structured methodology that measures key areas of Digital Employee Experience:
- Digital Workplace – How well do digital tools and IT services support employees’ daily tasks and workflows?
- Support Experience – How efficient, responsive, and effective is IT support in resolving issues?
- IT-Business Value – Do employees perceive IT as a valuable contributor to their work and overall business success?
- Change and Adoption – How smoothly are IT-driven changes introduced, communicated, and adopted across the organization?
- Innovation – Are employees encouraged and supported in leveraging IT for innovation and efficiency improvements?
- Learning & Development – Do employees receive adequate training and support to maximize their digital skills and IT knowledge?
- IT Security Policy – How well are IT security policies communicated, understood, and followed by employees?
- Digital Wellbeing – Does IT support a balanced, frustration-free digital experience that enhances overall employee satisfaction and well-being?
By leveraging employee feedback, IT leaders can pinpoint strengths, weaknesses, and opportunities for IT-driven business success.
Get Your IT Happiness Scan Today!
Take the first step toward an optimized Digital Employee Experience. Request your free IT Happiness Scan today and discover how your IT environment supports or hinders your employees.